SUPPORT SERVICES - TWO WAY RADIO

All works are undertaken by our own team of specialists, and if under warranty then the manufacturers. No work is out sourced. We believe this is the best way to ensure our high standards are met. For services that we offer please browse through the list below....

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INSTALLATION SERVICE:

Our installation team have vast experience in installing all forms of radio communications equipment. We can offer advice and assistance in your planning stages, arrange site visits and provide the necessary risk assessment and method statement documentation to safely carry out site work. Vehicle installations can be carried out on site or at our premises.

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MAINTENANCE CONTRACTS:

If you have a single or multi-site business, we are able to offer a complete service package. We can accomodate local and national sites, with a management team in place to ensure your radio system is always in working order. We operate a 24 hour 7 day a week policy for our maintenance contracts, and if we cannot solve an issue whilst on site we will loan equipment until the issue can be resolved. For current packages please contact us.   

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EXTENDED WARRANTY:

We are able to offer extended warranties on the majority of radio equipment that we sell. This offers peace of mind to the end user, and reduces hidden costs from the point of purchase. Contact us for more details on the types of extended warranty available. 

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MANUFACTURER REPAIRS:

If our service department is unable to repair your equipment, we can return it to the manufacturer for a service repair. The majority of manufacturers carry out a fixed price repair for electrical faults which we can quote before shipping the equipment to them, and they quote upon inspection if equipment has suffered phsyical damage.

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ATEX REPAIRS:

We can return Atex equipment to the manufacturer for a service repair. It is important to do this to validate the Atex rating. A certificate is provided from the manufacturer upon repair as proof of Atex standard repair.

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IN HOUSE REPAIRS:

Our in house service department benefits from over 100 years in the communications industry. We are able to service the majority of radio equipment, and we have a high stock level of spare parts and components to ensure turn around time on repairs is kept to a minimum. We offer a quote before repair service, battery analysis service and a refurb service to ensure your equipment is maintained to the highest possible standard at a cost that you can afford.

We can arrange for our courier to collect your faulty equipment from you, making the whole process very simple and hassle free. Please see the list below for the radios that we are able to service. Please note, this list is continully being added to and we try our best to keep it up to date. If you do not see a particular radio type listed above please contact us at service@contactradio.co.uk and we will be able to tell you if we can repair it and if we think it would be cost effective to do so.

We stock parts for, and can service the following equipment....

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• ENTEL

  
  

  Analogue hand portables: HX series, HT series,

   

  
  

• HYTERA

  
  

  Analogue hand portables: 

  Digital hand portables:

   

  
  

• ICOM

  
  

  Analogue hand portables: F12, F22, F15, F25, F51, F61, F4GS,

  Analogue mobiles: F110, F110S

   

  
  

• KENWOOD

  
  

  Analogue hand portables: TK2160/3160, TK2360/3360, TK3101, TK3201, TK3301

   

  
  

• MAXON

  
  

  Analogue hand portables: SL25, SL55,

  Analogue mobiles: PM100

   

  
  

• MOTOROLA

  
  

  Analogue handportables: GP300, GP320, GP330, GP340, GP344, GP360, GP380, CP040, GP688, GP640,

  Digital handportables: DP2400, DP2600, DP4400, DP4600, DP4800,

  Analogue mobiles: GM300, GM340, GM360, CM140, GM1280, M110, XTNi, XTNiD, Handiepro,

  Digital mobiles:

  Digital repeaters: DR3000 

   

  
  

• PELTOR

  
  

  Flex, ground crew type,

   

  
  

• TAIT

  
  

  Analogue mobiles: T2000, TM8110 

   

  
  

• VERTEX STANDARD

  
  

  Analogue hand portables: VX231

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